Cancellation policy

💳 Pre-Order & Purchase Options Terms

By completing your initial 50% deposit purchase, you authorize us to securely save your payment method to collect the remaining 50% balance when your custom-allocated inventory becomes available for fulfillment.

🚫 Cancellation Rules

  • No Upfront Cancellations: Because manufacturer production and inventory allocation begin immediately upon purchase, you cannot cancel your pre-order or request a refund of your 50% deposit once the checkout is complete. [1]
  • Failure to Complete Order: If you choose not to pay the remaining 50% balance when your item is ready to ship, your order will be cancelled by our system after 72 hours, and your initial 50% deposit will be forfeited.
  • Customer Support: If you need to update your payment information on file or have questions regarding your pending pre-order balance, please contact us immediately at lissaslovelycreations@outlook.com before your shipment window closes.