Shipping policy

📦 Pre-Order Shipping Policy

If your order contains multiple pre-order items with different arrival dates, your entire order will be held and shipped together once the final item arrives in our warehouse. We do not offer split shipments. If you would like your items shipped separately as they arrive, please place separate orders for each item.

 

🚚 Standard Shipping Timelines

  • Processing Time: Please allow 7-10 business days (excluding weekends and holidays) for in-stock or finalized items to ship.
  • Carrier: All orders are shipped via USPS (US Postal Service), Monday through Friday.
  • Delivery: USA delivery is typically within 3-5 business days after your tracking number has been generated.
  • PayPal E-Checks: If you pay via a PayPal e-check, your order will not ship until the payment has fully cleared.
🔍 Tracking Your Order
A tracking number will be emailed to you as soon as your order ships. If you have not received a tracking number within 3 business days of your fulfillment notification, please check your junk/spam folder before emailing us.
For order inquiries, contact Lissaslovelycreations@outlook.com. Please include your full name and order number for faster service.

✉️ Postal Service & Delivery Issues
Once your package is handed over to the U.S. Postal Service, the shipment is in their possession.
  • For routing delays, tracking updates, or delivery issues (including damage, theft, or misdeliveries), you must contact the U.S. Postal Service directly at usps.com or (800) 275-8777.
  • We cannot correct or replace orders that are marked as "DELIVERED" by the carrier. You will need to resolve delivery disputes directly with your local post office.